Refund policy

Returns

We want to make sure you have a great experience shopping with us.

You can return any regular-priced or Sale item within 30 days of delivery. Items must be unworn, in the same condition you received them, and in their original packaging. We need a receipt or proof of purchase to complete your return.

To start a return, please, email us at hello@aluniajewelry.com with your order number.

Final Sale

Items marked Final Sale can be exchanged, but they cannot be returned. Please read the product details and sizing carefully before you order.

Non-returnable items

- Final Sale items
- Gift cards
- Items that have been worn, damaged or altered after delivery

Refunds

Once we receive and inspect your return, we will email you to confirm whether your refund is approved. Approved refunds go back to your original payment method. Your bank or card company may take a few business days to post it.

If you have not received your refund, please check with your bank or card company first, then contact us at hello@aluniajewelry.com.

One-year warranty

If your jewelry breaks within one year of delivery, email us at hello@aluniajewelry.com with your order number and a photo. We will repair or replace it.

Exchanges

To exchange an item for a different size or style, email us at hello@aluniajewelry.com and we will help you.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you will receive store credit for the value of your return. If it was not marked as a gift, the refund goes to the person who placed the order.

Return shipping

Please mail returns to: Alunia, 1732 Aviation Blvd, PMB 407, Redondo Beach CA 90278, United States.

You are responsible for return shipping costs, and original shipping costs are non-refundable. For items over $75, we recommend a trackable shipping service or shipping insurance, because we cannot guarantee we will receive your return.

Thank you for being our customer.